Privacy Policy

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from www.giligily.com or otherwise communicate with us regarding the Site. For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.


How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us. In addition to the uses listed below, we may use your information to communicate with you, improve the Services, comply with legal obligations, enforce terms, and protect our rights and users.


What Personal Information We Collect

Information You Provide Directly:
We may collect contact details such as your name, address, phone number, and email; order information including billing and shipping addresses and payment confirmation; account details like usernames and passwords; and customer support information that you provide through communication with us.

Information Collected Automatically:
We may automatically collect details about how you use our services through cookies, pixels, and similar technologies. This includes browser information, device data, IP address, and usage behavior.

Information from Third Parties:
We may receive data from companies that support our site (such as Shopify), payment processors, and marketing/advertising tools. These parties help us fulfill orders, run promotions, and enhance your experience.


How We Use Your Personal Information

We use your information to provide and fulfill products and services, including processing payments, delivering orders, managing accounts, and sending relevant notifications.

We use personal data for marketing purposes, such as promotional emails and personalized ads. Your data also helps us detect fraud and security threats and improve customer support.


Cookies

We use cookies to personalize content, enhance functionality, and conduct analytics. For more on Shopify's cookie usage, visit: https://www.shopify.com/legal/cookies. Most browsers allow you to manage cookies, but disabling them may affect site functionality.


How We Disclose Personal Information

We may share your information with trusted service providers, marketing partners, affiliated companies, and legal authorities if required. This may include identifiers like contact and account information, commercial data like orders and customer interactions, and usage data such as location and IP address.

We do not share sensitive personal information without your consent.


Third Party Websites and Links

Our website may contain links to third-party platforms. These are not governed by our Privacy Policy. Please review the privacy practices of those websites separately.


Children’s Data

Our services are not intended for children. We do not knowingly collect data from anyone under the age of 16. Parents or guardians may contact us to request deletion of such data if submitted.


Security and Retention

We use reasonable security measures to protect your information, but no system is completely secure. We retain data as long as needed to provide services, fulfill legal obligations, or support our operations.


Your Rights

You may have the right to access, correct, or delete your personal information. You may also request data portability, restrict processing, or withdraw consent. You can manage email preferences or appeal decisions regarding your data.

Before acting on your request, we may ask you to verify your identity.


Complaints

If you're unsatisfied with our handling of your personal data, you may file a complaint with your local data protection authority or contact us directly for resolution.


International Users

We may transfer and store your personal information outside your home country. For European users, such transfers are protected through legal mechanisms like Standard Contractual Clauses.


Contact

For questions, complaints, or data requests, please email us at: info@giligily.com